SLHL content
Unit 1 · Introduction to business management

1.5 Growth and evolution

Why businesses grow, how they do it, and why bigger is not always better.

Economies and diseconomies of scale

Economies of scale are the cost savings a business gets as it grows. The average cost of making each unit falls as output goes up. Diseconomies of scale happen when a business becomes too large and average costs start to rise again.

Heads up
Economies of scale are one of the topics students find hardest, because it is easy to mix up total cost and cost per unit. A bigger business always has higher total costs. Economies of scale mean its cost per unit (average cost) is lower. Keep asking, "what does one unit cost now?"

The graph shows the idea. As output grows, average cost falls (economies of scale) until the business gets so big that it rises again (diseconomies of scale).

Economies and diseconomies of scaleDrag to change output
Economies of scaleDiseconomies Output (scale of operation)Average cost per unitlowest cost output
Average cost per unit$5.84
ZoneEconomies of scale

But why does the cost of each unit fall? The diagram below breaks it down. Each type of economy of scale cuts a different part of the cost of one unit.

Where the savings come fromCost per loaf, small against large
Materials: $4.00 per loafMachinery: $2.50 per loafAdvertising: $1.50 per loafInterest: $0.80 per loafManagement: $1.20 per loafMaterials$4.00Machinery$2.50Advertising$1.50Interest$0.80Management$1.20$10.00 a loafSmall bakery1,000 loaves a dayMaterials: $2.80 per loafMachinery: $1.00 per loafAdvertising: $0.30 per loafInterest: $0.40 per loafManagement: $0.50 per loafMaterials $2.80Machinery $1.00Advertising $0.30Interest $0.40Management $0.50$5.00 a loafLarge bakery100,000 loaves a daycost per loaf halves
Cost per loafSmallLargeWhy it falls (type of economy of scale)
Materials$4.00$2.80Purchasing: bulk buying discounts
Machinery$2.50$1.00Technical: big, efficient machines
Advertising$1.50$0.30Marketing: one advert spread over more units
Interest$0.80$0.40Financial: cheaper loans for big firms
Management$1.20$0.50Managerial: specialist managers, shared costs

The large bakery doesn't just make more bread. Each type of economy of scale cuts a different part of the cost of one loaf. Risk bearing economies (spreading risk over many products and markets) don't show up per loaf, but they make the business safer.

Internal economies of scale

  • Purchasing: bulk buying discounts
  • Technical: affordable large, efficient machinery
  • Financial: cheaper loans, banks see less risk
  • Marketing: advertising costs spread over more units
  • Managerial: can hire specialist managers
  • Risk-bearing: diversified products and markets

Internal diseconomies of scale

  • Communication: messages pass through many layers and get distorted or slow
  • Coordination and control: harder to keep departments working together
  • Motivation: workers feel like a small part of a big machine

External economies of scale come from growth of the whole industry in an area, for example a pool of skilled workers or specialist suppliers near a technology cluster. External diseconomies happen when an area gets overcrowded. Traffic, rising rents and competition for staff push up costs for every firm there.

Internal and external growth

Internal (organic) growth comes from a business's own activities, such as selling more, opening new branches, launching new products. It is slower but cheaper and keeps the culture intact. External (inorganic) growth comes from joining with or buying other businesses. It is faster but riskier and more expensive.

Reasons to grow

  • Economies of scale and lower unit costs
  • Greater market share and power
  • Spreading risk across products or markets
  • Higher profits and status for owners
  • Survival: harder for rivals to take over

Reasons to stay small

  • Owners keep control and a personal touch
  • Lower costs and less financial risk
  • Serving a niche market that cannot support a big firm
  • Flexibility to respond quickly
  • Avoiding diseconomies of scale

External growth methods

MethodWhat it isMain advantageMain drawback
MergerTwo firms agree to join and form one new businessFast growth, shared resourcesClash of cultures, job cuts
AcquisitionOne firm buys a controlling stake in another, with agreementInstant market share and assetsExpensive, integration problems
TakeoverAn acquisition the target firm's management does not want (hostile)Fast control of another firm (a rival, a supplier or a business in a new market), even without its agreementResistance, low morale, high cost
Joint ventureTwo or more firms create a new, separate business togetherShared costs and risks, local knowledgeDisagreements, shared profits
Strategic allianceFirms cooperate on a project but stay independent, no new firm createdFlexible, low commitmentLess control, may be short lived
FranchisingA franchisor lets franchisees use its brand and system for a fee and royaltiesRapid growth using others' moneyLess control over quality

The Ansoff matrix helps a business choose a direction for growth by asking whether it is selling existing or new products, in existing or new markets.

Ansoff matrixSelect a strategy
Existing products
New products
Existing markets
New markets

Lowest risk. Increase market share with existing products in existing markets, e.g. loyalty schemes, price promotions, more advertising.

For example, a café offers a "buy nine coffees, get the tenth free" card.

Porter's generic strategies HL

Ansoff asks where to grow. Porter's generic strategies ask how to compete. A business can win either by having the lowest costs or by being different (better quality, design or service), and it can aim at the whole market or a narrow niche. That gives four strategies, which are cost leadership, differentiation, cost focus and differentiation focus. A business that tries to do everything ends up "stuck in the middle", with no clear advantage.

Porter's generic strategiesHL tool · select a strategy
Lower cost
Differentiation
Broad target
Narrow target

Achieve the lowest costs in the industry through economies of scale, efficiency and tight control, then compete on price or enjoy higher margins.

For example, a no frills airline.

Common mistakes
  • Writing that "costs fall" as a firm grows. Total costs rise with output. Economies of scale lower the cost per unit (average cost).
  • Mixing up internal economies (inside one firm, e.g. bulk buying) with external economies (shared by every firm in the area or industry).
  • Treating a joint venture as a merger. In a joint venture the parents stay separate and create a new business together. In a merger they become one.
  • Concluding that big is always better. Small firms can win on flexibility and personal service. Judge size against this business's market and aims.

Practice questions

New IB style questions every time. You won't get the same one twice until you've done them all at this level.

471 new of 471 medium-level questions leftExplain, distinguish, multi step calculations
Pick a difficulty and press "Generate question" to get your first question.

All companies, people, products, places and figures in these questions are fictional. Any resemblance to real businesses or people is a coincidence and is not intended.