Kurkisoft Oy ("we", "our" or "us") respects your privacy. This Privacy Policy explains what data our products handle, why, and what choices you have.
1. Who is responsible for your data
The data controller is Kurkisoft Oy.
- Business ID: 3498627-7
- Web: kurkisoft.com
- Email: info@kurkisoft.com
2. Which products this policy covers
This policy covers every app, game and website published by Kurkisoft Oy ("the products"), including:
- ReliveIt Life Simulator, a mobile game
- KurkiTutoring - Mastering IB Business Management ("KurkiTutoring"), a study website for IB Business Management at kurkitutoring.com
- our company website, kurkisoft.com
- any other products we publish in the future
Not every product handles the same data. Where something applies only to some products, this policy says which ones. If a product does something that is not described here, we will update this policy before it does.
3. What we do not collect
Our products do not ask for or collect your name, email address, phone number, contacts, photos or precise location. You do not need an account with us to use them. The exceptions are when you choose to contact us yourself (see section 9) and when you buy a KurkiTutoring subscription (see section 6).
4. Data stored only on your device
Some products save your progress on your own device so you can carry on where you left off.
KurkiTutoring saves your progress, answers, flashcard ratings and settings in your browser's local storage. This data stays on your device and is never sent to us. You can delete it at any time by clearing this site's data in your browser settings. If you enter a subscription key, it is also kept there so the full course stays unlocked (see section 6).
5. Usage statistics
Some products send usage statistics to us so we can understand how they are used and improve them. A product that does this says so in this section.
KurkiTutoring does not collect usage statistics.
kurkisoft.com counts page views. When a page loads, it sends our server the address of the page, the address of the page you came from, and the width of your screen. It uses no cookies and no identifier, so page views cannot be linked to you or to each other.
ReliveIt Life Simulator sends gameplay statistics to servers operated by Kurkisoft Oy.
- Where this applies. Gameplay statistics are not collected at all from players in the European Union and European Economic Area, the United Kingdom and Switzerland. Whether you are in one of these regions is determined by Google's consent service from your network location. If your region cannot be determined, no statistics are collected.
- What is sent (all other regions). Each time your character ages up, the game sends a random identifier created by the game (it is not linked to your device, your Google account or your name), an identifier for the life you are playing, your character's age, the activities and choices of that turn, in-game money and items bought from the in-game shop, and the game's version, your platform (for example Android) and the type of build.
- Turning it off. You can turn gameplay statistics off at any time in Options > Manage privacy options. When you do, statistics that have not been sent yet are deleted from your device, together with the random identifier.
- Unity Analytics. The game also uses Unity Analytics (provided by Unity Technologies) for the same purpose and under the same rules. It is off in the regions listed above and turns off when you turn statistics off. Unity Analytics may collect device information (model, operating system version), game usage data and general location (country or region). See Unity's Privacy Policy for details.
Our servers do not store your IP address. Our web server's logs may record it for up to 14 days for security and troubleshooting.
6. Purchases and subscriptions
Products with in-app purchases, currently ReliveIt Life Simulator, sell them through the app store's own payment system, such as Google Play Billing. All payments are processed by the store. We never receive your payment details such as card numbers.
When you make a purchase, the product sends us a purchase record with the product bought, its price and currency, the time, and the order identifier and purchase token issued by the store, together with the product's version, platform and build type. This applies to all users, in every region. We use purchase records to unlock your purchase, keep our accounts, resolve purchase problems, and detect refunds and fraudulent purchases.
In ReliveIt Life Simulator, where gameplay statistics are on (see section 5), the purchase record also includes the random identifier, the life being played and the character's age, so we can see when in the game purchases are made.
For more details on how Google handles payments, see Google Play's Privacy Policy.
KurkiTutoring subscriptions are sold by Polar (polar.sh), which acts as the merchant of record. Polar collects the buyer's name, email address, billing address and payment details to take the payment, handle tax and send receipts, under its own privacy policy. We never receive card or bank details.
Through Polar we can see the buyer's email address, the subscription bought, its status and its order history. We use this to provide access, help with problems, handle cancellations and refunds, and keep our accounts.
After buying, the buyer receives a key, which works on a limited number of devices. When the key is entered in a browser, the site registers that browser with Polar under a short name describing the device type and browser, for example "iPhone · Safari", together with the date. The buyer and we can see these names in Polar, and the buyer can remove them in Polar's customer portal. The key and the registration are saved in that browser and sent to our server, which asks Polar whether they are valid and then sends the full course. We do not keep our own list of keys or devices.
7. Advertising
Products with ads, currently ReliveIt Life Simulator, use Google AdMob to show them. AdMob may collect device identifiers to show personalised or non-personalised ads.
In the European Economic Area, the United Kingdom and Switzerland, the product asks for your consent through Google's consent form before personalised ads are shown, and no ads are requested before that form has been answered. You can change your choice at any time in Options > Manage privacy options. You can also manage ad preferences in your device settings. For more information, see Google's Privacy Policy.
KurkiTutoring and kurkisoft.com show no ads.
8. Error reports
Some products, currently ReliveIt Life Simulator, may send crash and error reports (such as device model, operating system version and the error that occurred) so we can find and fix technical problems.
9. When you contact us
If you email us or use a contact form in one of our products, we receive what you send, usually your name, your email address, your message and anything else you choose to include.
In KurkiTutoring, the contact forms do not send anything by themselves. They open your own email app with a message ready for you to send, so nothing reaches us unless you send that email. We use these messages to reply to you, to fix mistakes you report, to arrange tutoring you ask for, and to handle requests for school or free access.
10. Hosting and other services
Some of our products rely on services run by other companies, which handle data under their own privacy policies:
- Google: Google Play for app downloads and payments, and AdMob for ads (ReliveIt Life Simulator). Google Fonts supplies the typefaces on KurkiTutoring and kurkisoft.com, so your browser connects to Google's servers, which receive your IP address.
- Unity Technologies: Unity Analytics (ReliveIt Life Simulator).
- Polar: sells KurkiTutoring subscriptions and checks subscription keys (see section 6).
- Website hosting: KurkiTutoring is hosted by Cloudflare, which handles technical data such as your IP address to deliver the site and protect it from attacks, under its own privacy policy.
11. Why we process data (legal basis)
- Usage statistics and error reports: our legitimate interest in maintaining and improving our products. You can object at any time by turning statistics off in the product or by contacting us.
- Purchase records and subscriptions: to fulfil our contract with you (delivering what you bought) and to meet our accounting obligations under Finnish law. Detecting fraudulent purchases is also in our legitimate interest.
- Personalised ads (EEA, UK, Switzerland): your consent, which you can withdraw at any time.
- Messages you send us: our legitimate interest in answering you, and, where you ask for a service such as tutoring, taking steps at your request before entering into a contract with you.
12. How long we keep data
- Usage statistics: 24 months, after which they are deleted.
- Purchase records: as long as Finnish accounting law requires.
- Web server logs: up to 14 days.
- Messages you send us: as long as needed to answer you and deal with your request, and after that only as long as the law requires.
- Data stored on your device: until you delete it.
13. Who we share data with
We do not sell or trade your data. Data is processed by the service providers named in this policy under their own privacy policies. Some of these providers may process data outside the EU/EEA under the safeguards required by the GDPR.
14. Your rights
Under the EU General Data Protection Regulation you have the right to request access to your data, to have it corrected or deleted, to restrict or object to its processing, and to data portability. To use these rights, contact us at info@kurkisoft.com.
Because usage statistics use a random identifier that is not linked to your identity, we may not be able to find your data from your name or email alone.
You also have the right to lodge a complaint with a data protection supervisory authority. In Finland this is the Data Protection Ombudsman (tietosuoja.fi).
15. Children's privacy
Our products are suitable for a general audience. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us.
16. Data security
We take reasonable measures to protect the data we store. However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
17. Changes to this policy
We may update this Privacy Policy from time to time, for example when we publish a new product. Updates will be posted here with a new "Last updated" date. We encourage you to review this page periodically.
18. Contact us
If you have questions or concerns about this Privacy Policy, please contact us.
Kurkisoft Oy
Email: info@kurkisoft.com