Unit 5 · Operations management
5.7 Crisis management and contingency planning HL only
Preparing for things going wrong, and handling it when they do. HL only.
In this section
- Crisis management vs contingency planning
- What makes crisis management effective
- The impact of contingency planning
- Try it: plan, then handle a crisis
Plus practice questions with model answers and automatic marking.
This section is part of the full course
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